If these steps did not resolve the issue, continue to the next step. So I’m simply asking the world: Click Show more to change settings such as Color mode , Resolution , and where to save the file. The serial number provided does not match the previously selected product. Please use the product number and serial numbers of the new product to validate warranty status.

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What about HP’s C?

HP Printers – ‘No Scan Options’ Message Displays on Printer (Windows)

You are about as wrong as you can get there Sorry, I agree it’s the pizza toppings. Turn on the printer. You realize that your proposed printer installation USB first, wireless second is contrary not only to HP’s instructions, but HP’s tech support’s instructions, too.

Select the desired files and choose ‘Download files’ to start a batch download. This post has been flagged and will be reviewed by our staff. Review the default settings for a selected scan shortcut, change any basic settings as desired, then click Save Shortcut to name and save the shortcut.


This product was designated to be returned to HP. If you have the printer setup by the manual, then you should have no problem. This printer simply does not support 98 nor has it ever. Now try to install the printer by hooking up a usb cable and install the printer and the drivers.

You might want to do a little research before you post next time. Or, view all available drivers for your product below. We were unable to find any drivers for your product.

HP Photosmart C All-in-One Printer – Driver Downloads | HP® Customer Support

You are posting a reply to: This was helpful 0. How does HP install software and gather data?

The system does not recognize that there is a scanner on my network. Get the printer’s IP address from the printer control panel or by printing a network configuration page.

Please wait while we process your request. Hence asking on here. If Source is an available option, select where you loaded your document or photo. From the bin folder, right-click the hpqste When that didn’t work, we downloaded the monster Mb software. Make sure the power cord connects directly to an electrical outlet and not through a surge hpp or power strip.


This product was sold by a reseller. Update the firmware in your wireless router.

HP Photosmart C6180 All-in-One Printer Troubleshooting

Load the item on the scanner glass or in the document feeder. Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? However, when I simply shut down the imbedded HP wireless server and connected the device directly to an open ethernet port on the Linksys WRT54GL, most functions worked.

I expressly asked them during one of our marathon troubleshooting sessions whether we should try that, and they said emphatically “no”–something about irreversible set up elections. The question is, does the HP Photosmart C?

Thanks for your response. Proffitt Forum moderator October 6, 1: Modify your browser’s settings to allow Javascript to execute.