Rohit Chettri Replied on August 27, In reply to Roberto Fraile’s post on August 3, Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Windows Scan just doesn’t cut it. Right click on the setup file of the driver and select Properties. So, I either stay with 8. Please note that the numbers presented are for comparison purposes only and are intended to demonstrate what the device is capable of.

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Did this solve your problem? Let the driver to install and then check the functionality. These drivers are installed when you connect a USB cable between the Brother machine and your computer”.

Twain (for Windows) – Brother DSMOBILE User Manual [Page 48]

Tech support scams are an industry-wide 60 where scammers attempt to trick you into paying for unnecessary technical support services.

And as it is powered by the USB system in your computer, you don’t need any batteries or AC power supply. Getting organized has never been so simple.

Sorry this didn’t help. In reply to Akheel Ahmed’s post on August 3, The links provided did not lead to any helpful suggestion.


So unless Microsoft can come up with a solution or somebody finds a third party who can provide a solution the only immediate choice, has already pointed out by Roberto Fraile above, is to stay with Win 8. So, I either stay with 8. I have the same question In reply to Robert Woolley’s post on August 24, Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down xsmobile.

Main Features Small, compact design – Measuring 1. Versatile – so you can scan items from the size of a business card, up to 8. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global twaim service number.

To download the driver refer the below link. How satisfied are you with this reply? Best for quick help with: This site in other languages x.

Pentax Imaging – Technology Products Support

Roberto Fraile Replied on August 11, Test Promo Learn more about Brother Support. Contact Support In order to best assist you, please use one of the channels below to contact the Brother support team. 6000 have contacted Brother on three separate occasions. BTW, I rebooted between installing drivers and software, and also run it in compatibility mode.


This operating system will not be supported by your machine. Roberto Fraile Replied on August 3, Rohit Chettri Replied on August 27, My dsmobile scan II software won’t open at all.

Brother Scan Software DSMobileScan II does not work

It is specifically the one provided by manufacturer, DSMobilethat does not work. Reply us back with any queries with windows. Thanks for marking this as the answer.

For maximum scanner life, it is best to choose a scanner with a daily duty cycle that twxin your scanning requirements. Robert Woolley Replied on August 24, Akheel Ahmed Replied on August 3, Did anyone get this figured out?