Ok now lets exchange that to indian rupee , A month after the factory warranty expired, I saw that the laptop had no display at all, however, the leds on the front panel were glowing but were not responsive. I am providing you with a couple of links so that you may research and see the truth for yourself, Wikipedia has documented the nVidia GPU litigation in a nut-shell. Any DIY hobbyist should be able to do it themselves. HP never appreciated that I had paid a lot of my hard earned money for this laptop and would have expected it to have lasted far longer that it actually did. These facts should be enough to prove the defect in my laptop.
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This topic has been archived. You may be entitled to a full refund when: HP is a big corporation and they have proved that the bigger the company, the bigger the lie.
This update is marked as critical on the HP site which shows that HP were well aware of the potential for my laptop to overheat due to the GPU. This, once again, made no sense and hence I did not opt for it and brought it home.
Solved: Compaq Presario V No display. – HP Support Community –
Over the past four and a half years I have e-mailed HP about this issue a lot many times but they never bothered to act upon it and it proves that they are not committed to acceptable business practises.
You are entitled to a replacement comapq refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
The video can be viewed on this URL. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
This website also provides information about the rights of customers in the UK under the Sale of Goods Act as amended wherein the consumer is protected against an inherently defective product irrespective of the warranty status of the unit. Best Sellers In This Category. It is also imperative to mention here that when this problem started to surface Nvidia along with other OEM’s got together to see what they could do with regard to trying to reduce the impact of all the defective GPU’s that had been used.
They know that the list is just a fraction of the enormous number of units that are affected but since they don’t want to incur heavy losses by catering to all the defective units worldwide, they intentionally kept the list small and when I confronted HP about the issue, they smartly replied that my laptop model VAU was not listed in the list of affected models but then they were unable to answer me when I rebutted them stating that if my laptop is not on this list, it doesn’t mean that is is not defective, its just that it is not on this list and I can prove this too.
I, as a customer, should not have to go through this at all. If your laptop is indeed inherently defective then you really cannot lose. After the defective nVidia graphics chip defect was discovered, HP went to damage control mode and published a very small number of models which they said could be affected by this issue.
This update was released on the 30th November – only two months AFTER I purchased the laptop my laptop was manufactured in week 31 of which was slap bang when all the defective GPU’s were being used so it is highly likely that I purchased a laptop that was doomed to fail prematurely which means that my laptop could not have had the BIOS update installed at the time of purchase.
I wrote several e-mails to HP highlighting the inherent factory defect of the product thereby reminding them of their responsibility, but, they never entertained me. There is no need to waste your money stocking spare parts you may never use when you can just order the Laptop LCD Screen you need from NearbyExpress.
You can see some illustrated instructions at Google for some idea on the work involved. The laptop while powered on had no display but the leds on the front panel were lit. Another website called [Text Deleted]. HP never appreciated that I had paid a lot of my hard earned money for this laptop and would have expected it to have lasted far longer that it actually did. At this point they have done all they are going to do for owners of these machines as a group.
I feel your pain. The salient features of the Act are as follows. I do hope we have an Act of a similar nature wherein consumers like me are protected from being fleeced by these big corporations.
Since HP India is in denial, this video offers yet more proof, if ever it was needed, that Nvidia did indeed manufacture a “batch” of defective chips. Same model may come in different connector sides.
There is no issue that the hardware was inherently defective.
Wholesale Laptop LCD Screen for Compaq PRESARIO V3000 Series
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Talking about the defective NVIDIA graphics processing units GPUs that had been shipped with the laptop, I have spoken to a number of people who are very monitot with regard to the problem my laptop is experiencing and have been informed that this very problem is affecting thousands of laptops across the world.
Well, if you are unsure of your choice, then please feel free to contact us at sales nearbyexpress. Don’t Know how to install or replace the screen for laptops? I could hear the fan running inside and the DVD tray came out too.