I figured perhaps the AMD software that loads on startup had re-enabled the GPU, so attempted to uninstall the software. All trademarks are property of their respective owners in the US and other countries. Let me know if there is anything I can help with otherwise. You may also refer to this link for additional information. Now I reformatted the hard drive and did the windows 10 updates.

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Windows 10 Issue with AMD Radeon HD 7970m, possible failed GPU?

He talked down to me and called me names. All the M’s seem to be dying around now. Help would be appreciated. I tried to mess around with projection to see if it was trying to send a video signal to a different monitor with no 7970mm.

You may also refer to this link for additional information. I have tried reinstalling windows several times now and the same thing sagrr every time: Tell us about your experience with our site.

This includes not only SP1, but the required ‘optional’ updates such as the.

I’ve tried lots of recent AMD drivers up to two years old and the same thing happens with every driver version. I also need to mention that my roommate also has the exact same laptop as me just with a slightly less powerful GPU and CPU.


Windows 10 Issue with AMD Radeon HD m, possible failed GPU? – Microsoft Community

And what could they do to fix it? Laedryn Created on September 29, The bios detects the card and Windows obviously knew the card since it was trying to install the driver specifically for it.

It does have multitouch functions but they rarely work and when they do they are very, very over-sensitive even when I try to tweak how sensitive they are. Sorry, Mark, but I personally feel it’s more helpful if it remains alongside other ones citing exactly the same problem.

Mark Ole Replied on September 30, Is there a way to determine if my GPU has failed, without installing drivers for it?

Ask for technical help. You could reach out to where you bought it and see if they have any advice on it, or if they have seen it before. Let me know if there is anything I can help with otherwise. I’ve had an absolutely atrocious experience with it and very much regret buying a sager or at least this model. Please Do Not Ask for laptop suggestions. I suspect this is a settings issue. I can’t even Ctrl-Alt-Delete. Run fairly cool most of the time, can get hot when gaming but never overheats.


You don’t have JavaScript enabled. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. I’ve done a factory reset no dicepower cycled the Link no dicetried various combinations of starting the game not-repeatable dice. I’ll add this since it went on forever: I can hear sound, though. The error message would be “Driver Install: Afterwards, booting the computer resulted in a black screen with no cursor, after the Saegr logo but sger the lock screen.

Laedryn Replied on October 10, Now my computer would not get the error anymore. NleakDec 28, When I rebooted, I received a BSOD right after the Windows logo with spinning dots, before the lock screen, which displayed an error code 0xca. After calmly telling this lady how rude her employee was she offered to do the repair but I’d have to pay for shipping and parts.